Inspections Specialist

Job Title: Inspections Specialist 

Company: Designer's Warehouse  

Website: https://www.designerswarehouse.co/

Location: On-Site

Hours: 15-25 hours per week, flexible between 8:00 AM - 4:00 PM, Monday-Friday

Pay: $20 per hour

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Job Description:

Designer's Warehouse is seeking a detail-oriented and reliable individual to join our team as an Inspections Specialist. As an Inspections Specialist, you will play a crucial role in ensuring the quality of our inspection service and customer satisfaction. Your primary responsibility will be to meticulously inspect a variety of furniture items, lighting fixtures, wall decor, and other home goods, and accurately document their condition through detailed images.

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Responsibilities:

• Inspect a minimum of 5 items per hour, following the provided inspection procedures. Items must be inspected within 3 days of receipt.

• Take clear and in-focus images of the exterior box/packaging and all sides of each item, including the top.  

• In the event of a defect, alert the administrative team.

• Ensure that images are taken even if no defects are found, as these images are used by designers to verify the correct item and color/pattern.  

• Maintain a clean and organized workspace to ensure the safety and proper handling of items.

• Communicate effectively with the team regarding any issues or concerns encountered during inspections.

• Inspect items in the order they are received unless otherwise requested.

• Take images using a phone app that automatically syncs with our clients' inventory portal(s).

• In the event of a defect, provide a brief written description of the issue within the inventory portal.

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Potential Issue Categories:

>Damage: This includes dents, scratches, cracks, tears, or any other physical damage to the item.  

>Defects: Manufacturing flaws, such as uneven finishes, loose joints, or missing parts.  

>Stains: Markings or discolorations on the fabric or upholstery.  

>Irregularities: Inconsistency in color, pattern, or texture. For example, uneven stain across wood surfaces.

>Missing Parts: Any components that are missing from the item, such as hardware, cushions, or accessories.  

>Working Order: For items with moving parts, such as drawers or doors, ensure they function correctly.  

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Qualifications:

• Strong attention to detail and ability to identify defects or inconsistencies.

• Ability to follow detailed instructions and adhere to established procedures.

• Proficiency in using a camera or smartphone to capture high-quality images.

• Proficiency in using inventory software to make notes on items.

• Excellent time management skills and ability to meet deadlines.

• Ability to work independently and as part of a team.

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Benefits:

• Flexible work schedule. You choose what hours work best for you as long as the job is done. 

• Competitive hourly rate.

• Opportunity to contribute to a growing company and make a direct impact on customer satisfaction. With growth comes continued opportunities to grow with the company, both monetarily and in the scope of the role.